Normally you don’t need to remove a ticket from Trac, you can mark it as duplicated or invalid and close it. This can be done with the web interface and is a normal operation. It is a better option because all the process is documented and searchable. For example someone reports a bug, which is not really a bug, but a misunderstanding of the specifications. In this case I’ll add the explanation in the comments and mark the ticket as invalid.
However there are times that really requires to delete a ticket. For example, as I’m working on multiple projects, I’ve added by mistake a ticket to the wrong Trac project. I don’t want a customer to see a to do item for another project, obviously. So in cases like this, it’s possible to use the trac-admin command:
$ cd /var/projects/trac/ $ sudo trac-admin obliquid Welcome to trac-admin 0.12 Interactive Trac administration console. Copyright (c) 2003-2010 Edgewall Software Type: '?' or 'help' for help on commands. Trac [/var/projects/trac/obliquid]> ticket remove 16 Ticket #16 and all associated data removed.
Where in this case obliquid is the project name and 16 the ticket number of the ticket I want to remove.
